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For decking contractors, success is built on quality work and referrals. With this in mind, Trex Co. recently honored eight of its elite TrexPro contractors with the company’s prestigious Stellar Service Award.
The Trex Stellar Service Award is presented annually to the top performing TrexPro Platinum builder in each of the company’s sales regions based on project volume and customer satisfaction. To qualify for this honor, builders must install enough decks to rank within the top 25% of all TrexPro Platinum builders in their region by volume, and also earn the most–and highest–satisfaction ratings in post-build customer surveys.
“Being good at deck design and installation is vital to the overall Platinum experience customers are looking for,” explained Todd Phariss, who manages the TrexPro program for Trex Company. “Equally important is the ability to work effectively with homeowners, listen to their wants and needs, and exceed their expectations. The Stellar Service Award recognizes builders who exemplify these talents and who embody the customer-first spirit of the Trex brand.”
Based on their outstanding performance over the past year, eight TrexPro Platinum contractors were presented with Trex Stellar Service Awards. They include (by region):
· Central: Mike Mitchell of Mitchell Construction in Illinois
· Mid Atlantic: Bud Bradford of South Jersey Custom Decks in New Jersey
· Northeast: Nir Elimelch of Samsol Decks in New York
· Northwest: Tana Mallory of Three 60 Decks in Oregon
· South: Wes Brawner of Brawner Renovations in Georgia
· South Central: Tony Clem of Add-a-Deck of the Rockies in Colorado
· Southwest: Jake Johnson of Stone Ridge Decking in California
· International: Roger Brown of Browns Landscape in the United Kingdom
Each winner received a commemorative plaque from Trex along with a special icon added to their profile page on Trex.com.
“Referrals are the lifeblood of any decking contractor,” noted Phariss. “Earning this award distinguishes them as great TrexPro builders with a lot of enthusiastic customers.”
Comprising a nationwide network of independent contractors, the TrexPro platform serves as a resource for both building professionals and homeowners. With three tiers of expertise (TrexPro, TrexPro Gold and TrexPro Platinum), contractors are pre-screened and hand-selected to join a group of select deck builders. TrexPro Platinum contractors have earned the highest level of recognition available, with proven mastery of the Trex product portfolio. All TrexPro contractors have completed extensive training and demo installations, adhering to the brand’s industry-leading installation requirements and program guidelines. In turn, Trex provides these builders with valuable benefits, such as lead generation, brand-building tools, and recognition designed to help grow their businesses.
For more information about the TrexPro program, visit Trex.com.
